Privacy Policy

Pinch Social Inc. is a Canadian company. Our Services may be accessed by individuals located in Canada and the United States.

We collect information in the following ways:

A. Information You Provide Directly

• Name
• Email address
• Business or organization name
• Social media handles or account information (if provided)
• Messages or inquiries submitted through forms or email
• Any other information you choose to provide

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Device type, operating system, and browser
• Pages visited, referring URLs, and time spent on pages
• Approximate location (city/region level)
• Cookie and similar tracking data

C. Information from Third Parties

We may receive information from:

• Analytics providers (e.g., website analytics tools)
• Marketing or advertising platforms
• Social media platforms if you interact with our content or connect accounts

We use personal information to:

• Provide, operate, and improve our Services
• Communicate with you, including responding to inquiries
• Send marketing or promotional communications (you may opt out at any time)
• Analyze usage trends and website performance
• Manage business operations and security
• Comply with legal and regulatory obligations

We only collect and use personal information for purposes that a reasonable person would consider appropriate in the circumstances.

We use cookies and similar technologies to:

• Operate and improve our website
• Understand how visitors interact with our Services
• Support marketing and advertising efforts

You can manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

We do not sell personal information. We may share personal information with:

• Service providers who help us operate our business (e.g., hosting, analytics, communication tools)
• Professional advisors (legal, accounting, security)
• Authorities or regulators if required by law
• Successors in the event of a merger, acquisition, or sale of assets

Service providers are only permitted to use personal information for purposes consistent with our instructions.

Personal information may be stored or processed in Canada or the United States. When information is transferred across borders, it may be subject to the laws of those jurisdictions.

We take reasonable steps to ensure personal information receives an appropriate level of protection regardless of where it is processed.

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Comply with legal, accounting, or regulatory requirements

When no longer required, information is securely deleted or anonymized.

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse. No system is completely secure, and we cannot guarantee absolute security.

Canadian Users (PIPEDA)

You have the right to:

• Access personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Withdraw consent (subject to legal or contractual restrictions)
• Ask questions about our privacy practices

United States Users

If you are located in the United States, you may have certain rights regarding your personal information under applicable state privacy laws. These rights may include the ability to:

• Know what personal information we collect and how we use it
• Request access to, correction of, or deletion of your personal information (subject to legal exceptions)
• Opt out of certain uses or disclosures of personal information

These rights vary by state. Additional disclosures for California residents are provided below. To exercise any U.S.-based privacy rights, please contact us at [email protected]. We may need to verify your identity before processing certain requests.

Additional Rights for California Residents (CPRA)

This subsection applies only to individuals who reside in California and is provided in accordance with the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CPRA”).

In addition to the rights described above for U.S. users, California residents have the right to:

• Limit Use of Sensitive Personal Information (if applicable)
• Opt Out of Sale or Sharing of personal information for cross-context behavioral advertising
• Right to Non-Discrimination for exercising privacy rights

Pinch Social Inc. does not sell personal information. However, certain data sharing for analytics or targeted advertising may be considered “sharing” under the CPRA. California residents may opt out of such sharing by:

• Adjusting cookie preferences (where available)
• Using browser privacy or opt-out tools
• Contacting us at [email protected]

Authorized agents may submit requests on behalf of California residents in accordance with applicable law.

For questions or requests specific to California privacy rights, please contact:

You may opt out of marketing communications at any time by:

• Clicking “unsubscribe” in emails, or
• Contacting us at [email protected]

Transactional or service-related communications may still be sent where necessary.

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. Material changes will be communicated where required by law.

If you have questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us: